Frequently Asked Questions

Do you have questions? We can answer them for you!

Everything you need to know about language courses

No, but your teacher will be completing a Progress Report based on your ongoing progress and your attendance.

Homework is dealt with on an individual basis. If you have time for homework, your teacher will assign homework. If you find it hard to find the time, the teacher will make sure you maximize on your learning during class time.

You will receive a detailed Progress Report. This Progress Report will allow you to know your strengths and weaknesses and will indicate to you the points to work on and to improve. This report is recognized by the Ordre des ingénieurs du Québec, the Ordre des comptables professionnels agrées du Québec, and the Ordre des ressources humaines et relations industriels (ORHRI).

There are six language levels. We follow the Common European Framework of Reference for Languages CEFRL.

The course content is based on the answers you will give to the ELAM representative when you pass the oral placement test on the telephone. If you mention you want to practice conversation and writing in the course, we will make sure your needs are met. If you say you have difficulty understanding people on the phone, we will make sure you practice listening skills in the course. You decide what the content will be.

Once you register, you see the placement test to complete, and an email will be sent asking you to schedule a brief phone call with an ELAM representative to evaluate your oral language level. At the same time, we will evaluate your training needs and ask you to confirm your availability for the course.

Yes, all courses should be approved by a manager or supervisor.

Once we receive their approval and confirmed a trainer that matches everyone’s availability, we will contact you with your course details (within about 10 days after meeting with the ELAM representative).

After each class you can give instant feedback. Also, during the first week of classes ELAM will be in contact with your teacher to make sure you are at the right language level. If the teacher feels you are too high or too low, we will then contact you to offer you the possibility of changing classes.

a) Cancelling with more than a 24-hour notice from the classes start time: you simply reschedule that class with your teacher or it is added to the end of the session.

b) Cancelling with less than a 24-hour notice from the classes start time: you lose that class.

Please email info@elam.ca and we will direct your request to the right person.

a) Make sure you are using the correct browser which LearnCube support: Chrome, Firefox or Safari

b) Test your internet speed here: https://speed.measurementlab.net

c) Try the ELAM troubleshooter equipment check: https://elam.live-online-classes.com/en/troubleshooter

d) If all else fails, take a deep breath and email support@elam.ca – we’re here to help 9-5 Monday to Friday EST.

Everything you need to know about language assessments

ECFA: Evaluation of Competencies in Business French

ECBE: Evaluation of Competencies in Business English

Any candidate applying for a position that requires specific oral and/or written language skills.
Once we receive the appointment form, we take care of the rest.
If the written assessment is required, the candidate will receive the link for the test immediately by email.
If the oral evaluation is required, the candidate will be contacted at the selected time.
You make an appointment on our appointment link and follow the steps, which include the type of skills to be assessed, the date and time of the oral assessment, if applicable, and the timeline for the results.
You will receive a detailed report within 24 to 48 hours. If you require fast results, our EXPRESS service (for an additional fee) will ensure results within 3 hours.

Speaking and listening: $ 78

Written expression and reading comprehension: $ 78

This will be considered a last-minute cancellation and you will be charged 50% of the assessment fee.

Common European Framework of Reference for Languages, CEFRL, which has 6 levels:

Beginner: A1-A2
Intermediate: B1-B2
Advanced: C1-C2

Yes, we offer a language standards assessment service. This service allows us to evaluate the levels required for your positions and propose them to you. This way, candidates will be evaluated taking into consideration the required for the position in question.

This is a language audit for a position that has evolved over the years. We meet virtually with the manager of the position manager of the position, an ELAM human resources person to analyze the position.

Different versions are available and we can customize the subject of the essay to better reflect the reality of your field.

The assessment is timed and should be completed, on average, in approximately 60 minutes. An assessment that takes too long could be an indication that the candidate has probably used some help (looking up answers online). That said, candidates are usually responsible and aware of the importance of this assessment. In addition, some companies prefer to have the assessment done on their premises and on their own computers.