Communication is the key to successful business relationships, especially nowadays when the reality of the working world and the globalized professional market has forced a metamorphosis and language skills can no longer be taken lightly. Post-covid, physical location (city, country, or even continent) is no longer a constraint. Employees in the same company are in contact with each other daily, both virtually and in person. Therefore the energy should be focused on the realization, implementation, and success of the project rather than on the efforts invested and time wasted to ensure a good understanding and overcome language barriers. Communication, whether oral or written, should therefore not be a constraint.
To be effective, it is essential to diagnose the language strengths and weaknesses within the organization. A language standards assessment allows an organization to define the specific language skills profiles required for its positions to ensure that employees can communicate in foreign languages. Language assessments are the solution: candidates’ language skills are assessed to certify their level in the language in question. The question is: Will a person who is rated as intermediate (B2) really be able to perform well in a given position? Do they necessarily have the skills required to perform the specific duties properly? Is the professional jargon of the position in question familiar to them?
The linguistic audit allows us to identify and define the needs of the company and its components and evaluate the teams’ foreign language potential.
Thus, the needs of the position are analyzed by language experts in agreement with the managers to define, by mutual agreement, the level required. This determination is based on an objective assessment of the duties and responsibilities of the position. Candidates are then evaluated based on this description.
The 4-step language standards assessment:
Discovery of the company, activities, needs, customer/supplier/partner
Job tasks to be evaluated.
Detailed phone interviews with managers to learn more about these positions and requirements and identify related oral and written communication needs. Discuss departmental responsibilities and determine areas of communication with foreign.
Detailed evaluation of these language skills to establish the level required for each skill according to the CEFR (Common European Framework of Reference) levels.
The Benefits
The main advantages of the language audit are as follows:
Help you gain a more accurate and nuanced understanding of the language standards required for a given.
Long-term financial savings knowing that the candidates you hire already meet the language requirements of the position.
Improve productivity and retention.
Detailed expert evaluation of all language skills required for the position in question: conversation, listening, grammar, vocabulary, reading, and writing, to establish the level required for each skill, following the CEFR.
This is followed by an individual language assessment of the candidates in light of the targeted needs and established.
Do you have employees who have chosen Quebec as their province to immigrate to? Did you know that the Quebec government obliges them to take a French skills exam?
Language assessment is something to consider when trying to find the perfect candidate for your business. Nowadays more and more companies require their employees to be fluent in at least two languages. This is where ELAM and our language assessment services come into play. But before we dive deeper let us look into what and why of language assessment.
Client-centered employment in customer service , tech support, and sales are just a few examples of jobs that require excellent language abilities.
Assume this is something you expect from your new hires. In that situation, you may be wondering, “How can I assure that my shortlist of candidates has the required language proficiency?”
The solution is to include a language evaluation in your hiring procedure.
Listening, speaking, reading, and writing are the four essential language abilities. Proficiency necessitates mastery of all of them; some may be more vital to you than others, depending on the function you’re aiming to fill.
26 Jan 2022
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